REFUND POLICY

At Yumna Store, customer satisfaction is our priority. We carefully inspect all products before dispatch.

Refunds are applicable only under the following conditions:

• Wrong product delivered

• Defective or damaged product received

To be eligible for a refund, customers must contact us within 48 hours of receiving the product with clear pictures or videos as proof.

Important Notes:

• Product Return Required: The refund will only be processed once we receive the returned product back at our facility. Customers must ship the product back to us first. Upon receiving it, we will inspect its condition before issuing the refund.

• Refunds are not applicable for a change of mind.

• Products must be unused and in their original packaging.

• Shipping charges are non-refundable.

Once your return is received, inspected, and approved, the refund will be processed within 5–7 working days via the original payment method.

For refund requests, please contact us at: 📧 support@yumnastore.com"